Shipping Details We offer domestic and international delivery services both via J&T Express & Pos Laju.
Tracking number will be provided through email once we have shipped out your order. If you have not received your order within 3 working days, please contact support@saffyna.com
Postage charges A. Domestic Delivery Postage fees for domestic delivery are as below:
West Malaysia – Start from RM8 Sabah & Sarawak – Start from RM13
B. International Delivery We charge based on Pos Laju International postage fees. Click here to view more information on Pos Laju International Shipping.
All the item are good sold are not refund and exchange size or color.
We only accept the returns or exchange if faulty products.
All Product descriptions, information and materials posted on this Site are provided ‘as is’ and without warranties express, implied or otherwise howsoever arising.
Product image as seen on the Site may slightly differ from the actual Product that you receive.
If the item you receive is faulty, please contact our Customer Service Team and provide your Order number, your name and address, details of the Product and the reason for return, and whether you require a refund or a replacement.
Upon receipt of the Products, we will examine it and we will advise you on the status of the replacement (if any) via email as soon as practicable.
Return & Exchange
All the item are good sold are not refund and exchange size or color.
We only accept the returns or exchange if faulty products.
All Product descriptions, information and materials posted on this Site are provided ‘as is’ and without warranties express, implied or otherwise howsoever arising.
Product image as seen on the Site may slightly differ from the actual Product that you receive.
If the item you receive is faulty, please contact our Customer Service Team and provide your Order number, your name and address, details of the Product and the reason for return, and whether you require a refund or a replacement.
Upon receipt of the Products, we will examine it and we will advise you on the status of the replacement (if any) via email as soon as practicable.
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